not good. I keep thinking they will get better. wrong. Got the $9 special steak. rubbery and big gristle running through it. Baked potato was more like boiled and had a funny taste. Good service except...... Asked for 1.29 dessert and was shown the menu. I picked the blond brownie and WAS NOT told this was 5.99. I paid my 23 bill but thought about later and realized I was overcharged. Called this AM, talked to manager and he is giving me a $15 credit the next time I go in..... but not ever going there again.
Umm really like that makes up for what happened . The manager then turns around and says they don't have any glass in the restaurant. BS.
To the manager of Applebee's in Ada, Oklahoma... I was so disappointed this evening. Called 2 days in advance to make arrangements for a party of 12. Called 40 minutes in advance as I was leaving my house. Took special effort to explain that 2 members of our party were elderly. Get there and no table. Wait for almost an HOUR and no table!! Told they MIGHT be able to find one in another half hour. VERY POOR customer service! FYI the 87 year old gentleman you left standing at the door is a WWII and Korean war vet who was trying to take his wife along with his children,grandchildren and great grandchildren out to celebrate her 85th Birthday. NICE JOB!! We will be taking our business to Rib Crib from now on. They put out the effort to save the evening and honor a Vet.
WENT TO 95 ST IN OVERLAND PARK & SAT IN BOOTH, I'M HANDICAPPED WALK W CANE. & LADY CAME UP THOUGHT SHE WAS GOING TO ASK WHAT I NEEDED. SHE TOLD ME IF I'M BY MYSELF I HAVE TO TRY & CLIMB IN HIGH CHAIR & SET AT YOUR BAR. THEY WERE NOT BUSY.NO THK U I'M HANDICAPPED, SO I LEFT SAID, THAT'S NOT A WAY TO TREAT A LOYAL CLIENT. BROUGHT 8 PEOPLE THERE FOR CHRISTMAS DINNER. MY GROUP OR I HAVE NOT BEEN BACK.& @ ANOTHER LOCATION WENT IN FOR LUNCH WAITED FOR 5-7 MIN. ONLY COUPLE PEOPLE THERE & NOONE CAME TO MY TABLE. I'M A BUSINESS OWNER ALWAY GIVE A TIP FOR COURTEOUS & GOOD SERVICE. BUT NO MORE. WHO TRAINS YOUR PERSNAL?
We have been several times and end of February I went during my lunch break .I ordered the Chicken Penne my first bite was the worst experience I have ever had at any restaurant ever. On the right side of my tongue it got pierced by a thick glass and was hard and veryful to pull that glass out. .My tongue bled so bad I had to leave back to work with am empty stomach and non stop bleeding was so hard for me to talk . So the manager comes and offers to pay my balance and hands me a freaking $10 free meals card.
Applebee's is gone, New Directions sold, sad building now with a sad future for the companies contained within it's walls.
The bar serves drinks with glass cups for margaritas, mixed drinks,etc.. I have tried contact them email and all of the above and have not heard from anyone . Not good customer service . !!!!! Location is Richardson TX off Beltline and Plano Rd
Applebee S Services Inc is a US Point Of Interest based in Kansas City, Kansas. Applebee S Services Inc is located at 8140 Ward Pkwy, Kansas City, MO 64114, USA.
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