I went there for the laser hair removal, nothing but a long wait, and NO real results. If the customer service was good, I would have continued, but they would half*** the job every time. That lady never finished the proper area. Half way through my 6 sets, I went somewhere else. I was treated much better, great service, great price, and certainly better results. I could see the treated area after my sets and I could tell they didn't miss anything. At Catalina the lights are so dim even the people who work there can't see anything. After each set, they don't even know if they got all the areas or not. Catalina was a waste of my money and my time. I will never go there again.
Great experience! Kimber helped to give me a dermaplane. My skin is soo soft! Will go back
I first went to Spa Catalina 8 years ago by chance - as a new business owner, Erica was selling introductory packages in my downtown office building. Being a Northlander, I was thrilled to have the opportunity to purchase 4 spa services for $59, and each time I went to the spa I left happy with the service I received. Over the past 8 years, I have continued to be a very satisfied client of Erica and her staff. I've had numerous spa treatments, given gift cards to friends, and treated my daughter to a wedding day package at the spa. Never have I seen or sensed the type of negativity expressed by some of the reviews below. As I always tell Erica, "it makes me happy to just walk in to the spa!" Erica is a wonderful hostess twice a year to her clients for an open house, where she gives away treatments, gift cards and friendship. If you haven't tried Spa Catalina, you should!
Love going to Spa Catalina the staff is very nice and knowledgeable. You can always expect to receive the best of services. I love the variety of anti-aging services they provide as well as the nice relaxing massages. The laser is one of my favorites I had the laser done in my underarms and I love it. The hair has not come back and now I don't have to deal with razor burn anymore. If you are looking for a place to be pamper and get results at the same time this is the place. Love it!
I have been going to Spa Catalina since it opened several years ago and have referred several close friends. Erica and company are always careful to make sure that you understand the procedure you have asked for in addition to making sure that the end results meet reasonable expectations. It is an intimate & relaxing setting. I am always warmly greeted when I come in for an appointment. All services received are great but the last tints are beyond remarkable. I have been to many day and ranch spa's over the years but Spa Catalina is the one I always come back to in Kansas City.
The place is a joke, I completely agree with these reviews. "Their customer service and quality of treatments is terrible - take your money elsewhere!" is right.
Spa Catalina Advance Skin Care Center is a US Spa based in Kansas City, Kansas. Spa Catalina Advance Skin Care Center is located at 8333 N Congress Ave, Kansas City, MO 64152, USA.
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