The room was constantly damp. Towels would never dry. There was a blood stain on the bright white tip sheet that covers the comforter and sits on top of everything. There wasn't enough breakfast available for the amount of guests. In the two nights we stayed there the fire alarm went off three times. The TV was very small for the cost of the room. The indoor pool was closed for cleaning on a Sunday morning with a hotel full of children wanting to swim. The hall carpets badly need replacement as they are covered in stains. The staff was very nice and tried their best to help with issues, but in general this hotel needs a lot of work.
"Complimentary hot breakfast" means a toaster and a bag of English muffins at a lot of hotels. Not this one. The ladies who run the breakfast buffet put on a fine spread. It was a pleasant surprise. Hotel room was clean and the staff were genuinely friendly. When seeking accommodations in this area again, I'd choose this hotel over other options.
We got a suite with a whirlpool tub and a king size bed. The room was clean, comfortable, large, and welcoming. We loved it. The only complaint I'd have is that the jets in the tub didn't really line up with where your back should be.. but of course that's a minor complaint. We will definitely stay here the next time we are in town! It's conveniently located near a lot of restaurants and shopping and close enough to the downtown area of the city to enjoy it but far enough away to be out of the hustle.
Could not have asked for a better hotel, staff and location! Came here for the race and the hotel was very accommodating to the race fans staying there. Hotel is located near a great shopping and dining area. If I come back to the race I will definitely stay there.
Hotel was clean, bed was very firm, breakfast was good with good variety but was not completely ready by 7am on weekend, and we were in a tight schedule. This is not the first time this has happened to us at this hotel either. Overall hotel is great but breakfast seems to disappoint.
Country Inn Suites By Carlson Kansas City At Village West Ks is a US Lodging based in Kansas City, Kansas. Country Inn Suites By Carlson Kansas City At Village West Ks is located at 1805 N 110th St, Kansas City, KS 66111, USA.
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