I stay at Holiday Inn Express every time I travel, and I am never disappointed. This stay in Kansas City was no different. The staff at the front desk was pleasant, the entire hotel had that "new, clean" smell and the room was very nice. The room had modern decor and was very clean. It had the best blackout current I have ever used, in my entire life. (If you want to sleep in, it is perfect. My friend and I were amazed when we opened the blackout curtain, by how well it had blocked out the sun.) I would highly recommend the hotel and will continue to support Holiday Inn Express with future business.
We have not stayed here yet (I can update about the stay once our reservation comes up) but I just finished booking a room with Jessica who was SO nice to work with that I wanted to make sure she got the recognition she deserved. She was very pleasant on the phone and quickly helped us book the correct room for us. I was a bit of a difficult customer but she was able to work with us to get a different room than the ones that were reserved in a block (2 queens were reserved and I wanted to see about changing to a king). Then when I got the confirmation email and had questions about the rate change for the different days she worked with us to get a slightly different rate. Overall, I was extremely satisfied with the booking process. She made it very pleasant and was incredibly nice and caring making sure we were satisfied with our reservation. The only reason I did not give 5 stars is because we have not actually stayed at the hotel yet. Thank you again Jessica for making the booking process an extremely pleasant one!
Excellent place to stay. Very nice staff and Super clean rooms. Betty modern and new.
Great location. Breakfast was awesome with nice healthy breakfast. Room was updated with usb plug-ins.
This holiday in location it very convenient being just off the freeway. There is plenty of nearby entertainment as well. The rooms had quite a northern European feel. They were quite clean. Booking the rooms was a bit stressful. We booked 3 rooms. The online price was about 20% less than booking in person. Even over the phone the rates were different. I would have a bit if you decide to stay.
Holiday Inn Express Kansas City Village West is a US Lodging based in Kansas City, Kansas. Holiday Inn Express Kansas City Village West is located at 1931 Prairie Crossing/parallel, Kansas City, KS 66111, USA.
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