Before running an auto repair shop, you should probably (at least) familiarize yourself with the basics of auto repair. Sam, the owner, has not.
The owner is the most reliable and honest mechanic I have ever dealt with and he is almost always the least expensive
Sam (owner) is a total rip off!!! He a good mechanic depending on how he's feeling. All bad, business is business point blank! The shop is a filthy disaster he's a rude-get over. You can't even pull in his lot its full of junk cars for a reason. He made 500.00 off me in 2 days then told me my car wasn't worth putting money into due to a bad leak. Well y tell me that after u take my money! Do NOT go here! Just get a car note!
I went in for a simple alignment after replacing ball joints/tie rods on my car, and it took 3 trips (and an entire day missed from work) for them to get it aligned properly (well, as far as I know; their shop is so janky, they don't even give you a printout showing the adjustments that were made. I have NEVER been to a shop, independent or chain, that didn't give me a printout after alignment). When they finally got it aligned correctly, he tried to tell me the reason they couldn't get the car aligned the first time was because the front uplinks were damaged. When I explained to him that uplinks are for stability and have absolutely nothing to do with alignment, he changed his story to saying that the steering rack was damaged (it's not).
An alignment should take 30 minutes tops, and is so easy to do that a $10/hr Jiffy Lube wrench monkey can do them. Definitely the worst experience I have ever had and least knowledgeable shop I have ever been to.
I trusted you and you ripped me off. GOD don't like ugly! Now I don't have transportation and you got all my money!
WORST EXPERIENCE EVER AND THE OWNER, Sam, is unprofessional, rude and a scammer. My husband came and had to get 4 tires put on our truck. The next morning we have a flat. The roadside assistance guy told me that the lug nuts weren't even tight and that the tire we had was very poorly plugged. I took the car back to this guy and he was immediately defensive and started yelling at me. I told him what the tow guy said and he told me I was lying. He refused to refund my money and even tried to give me back the same raggedy tire that he had just taken off. NEVER GO TO THIS SCUM BAG!!
A Star Auto Repair Tire is a US Car Dealer based in Kansas City, Kansas. A Star Auto Repair Tire is located at 3643 State Ave, Kansas City, KS 66102, USA.
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